IGCSE Business Studies (0450)

Promotion: aims, types and appropriateness

What this topic tests, the mistakes that cost marks, and one exam-style question worked through step by step.

Key ideas and common mistakes

Worked example

Explain two ways a business could promote its products to customers. Which one is likely to be most effective for a large business? Justify your answer.

Try it first, then show the working
  1. Identification: advertising, for example on television, in newspapers or on social media
  2. Identification: sales promotion, for example discounts, free samples or buy-one-get-one-free offers
  3. Development: advertising reaches a very large audience and builds brand image, but it is expensive and its effect on sales is hard to measure
  4. Development: sales promotion gives a fast boost to sales and encourages customers to try the product, but it cuts the profit margin and may only attract bargain hunters
  5. Justification: advertising is likely to be most effective for a large business because it can afford the high cost and spread it across a very large output
  6. Justification: sales promotion is weaker here because it only raises sales in the short term and repeated discounting can damage an established brand image
Answer: Advertising, for example on television or social media, reaches a very large audience at once and builds a strong brand image, but it costs a great deal and its effect on sales is hard to measure. Sales promotion, for example discounts, free samples or buy-one-get-one-free offers, gives a quick boost to sales and persuades people to try the product, but it reduces the profit made on each item and may only attract bargain hunters. Advertising is likely to be most effective for a large business, because it can afford the high cost and spread it over a very large output so the cost per unit sold is small, whereas sales promotion only lifts sales briefly and repeated discounting can damage an established brand image.

Try one yourself

6 exam-style questions on Promotion: aims, types and appropriateness, each marked to the scheme.

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